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community exchange

A key requirement in analyzing the relative performance of and customer satisfaction with network service providers is public availability of statistics that measure their capacity, reliability, security, integrity, and performance. One vehicle conducive to the development of an effective marketplace is a client/server based architecture for providing access to statistics of various NSPs. Each NSP would support a server that provides query support for collected statistics for its clients or potential customers. MCI provides this functionality for statistics collected on the NSF-sponsored vBNS network. Community wide participation in such an open forum would foster a healthy competitive network environment where consumers could make educated decisions regarding which network service providers to patronize.

k claffy
Sat Apr 29 09:03:22 PDT 1995