Individual Members 

Member Surveys

Internet Connectivity

Feb 2005, by Peter Godwin

This survey is designed to get an understanding of how you connect to the Internet, how much you pay for your connectivity and how you rate the reliability, performance and value for money of your connection. It also looks at factors that you consider important when selecting your connectivity provider.

In many countries, deregulation has led to increased competition in the ISP area. Elsewhere, a limited choice of connectivity options is keeping prices high and holding back wider use of the Internet. Your participation in this Cyber-Survey will help provide an overview of the current situation and trends around the world.

1: Which country are you from?

2: What kind of Internet connections do you use? Check any that apply

• Dial-up
• DSL (including ASL, SDSL)
• Cable (e.g. via Cable TV operator)
• Powerline (via your electricity supply)
• Satellite
• Leased line
• Wireless/cellular
• Don't know
• Other:
  Note: If you use several types of Internet connection, please indicate which ones you use the most.

3: What is the bandwidth of your Internet connection? Choose only one of the following

• 100kb/s
• 500kb/s
• 1Mb/s
• 2Mb/s
• 4MB/s
• 4MB/s
• Don't know
• Other

4: For your usage of the Internet do you consider the speed of your Internet connection to be:

• More than sufficient
• Sufficient
• Insufficient

5: Approximately how much do you pay per month for your Internet usage?

• USD 10
• USD 30
• USD 50
• USD 70
• USD 90
• USD 110
• USD 110
• Don't know

6: Do you consider the price of your Internet connection to be:

• Very expensive
• Expensive
• Reasonable
• Cheap

7: In the past year, how has the price of your Internet connection changed?

• Decreased
• Increased
• Stayed about the same
• Don't know

8: How would you describe the ISP environment in your country?

• Highly competitive (large number of ISPs)
• Somewhat competitive (small number of ISPs)
• No competition (restricted or no choice of ISPs)
• Don't know

9: Which of the following characteristics of an ISP do you consider important? Rate from 1(least important) to 5 (most important).

• Price
• Speed of connection (bandwidth)
• User support
• Security features (anti-spam, anti-virus)
• Data security (SSL, certificates etc)
• Reliability
• Respect for privacy
• Reputation

10: If you have any other comments about Internet connectivity in your country or region please enter them below:

SURVEY RESULTS