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May 2000
Screen Version
Words on the Web and the Written Tradition
By Jeanne Marie Follman
jeanne@chicagowriters.com
Too much of a good thing is wonderful.
Mae West
In e-mails, chat rooms, Web pages, news groups, and instant messages,
countless words fly across the Internet every day; the written
word hasnt seen such a boost since the invention of printing.
But despite the newness of the medium, words on the Web fit very
snugly into the history of the written tradition.
We have been storing our thoughts in various forms of writing
for about five or six thousand years. In each caseas with telephones
and computersthere is a sender, a signal, and a receiver. The
signal can be pressed into clay, chipped into stone, written on
papyrus, inscribed on parchment made from the skin of an animal,
printed in a book or newspaper, or squirted in pixels on the screen
of a computer monitor. The point is the communication of a message.
It can be anything from an accounting entry to a stock quote,
to the conveyance of an entire world created in one persons imagination
and given life in anothers: Sherlock Holmes, Winnie the Pooh,
Hamlet, Star Wars, Star Trek. (OK, those last two are visual media,
but the books keep us going in between the movies and the episodes.)
In his book The History and Power of Writing, Henri-Jean Martin says the following about how we encode our
thoughts in writing systems:
Whatever the system adopted, it was only a bastard artifice born
of the symbolism of the image and spoken discourse. The signs
that were aligned by the human hand were nothing by themselves.
What mattered was the resonance that seeing them prompted in those
who deciphered them on the basis of their own previous experience.
(Chicago and London: University of Chicago Press, 1994)
And now the written word has joined the world of broadcast. The
mass media of television and radio have given us instantaneous
transmission of images and sound, vastly shrinking our world and
just as vastly increasing our understanding of it. For the first
time, the Internet gives us a mass medium for the instantaneous
transmission of text. Not only thatits a mass medium controllable
by an individual. With it, a persons words can travel not just
to one person via print or fax, and not just to a group of people
through the intercession of a government, corporation, or publisher,
but to anyone on the planet who chooses to search for them. Now
individuals geniuses and crackpots alikehave joined the ranks
of bureaucrats and pointy-headed managers with their ability to
transmit the written word to the masses.
Visualizing Discourse
To further quote Martin in The History and Power of Writing, "Writing exists only by right of previous speech, thought or
spoken, and its first aim is to set down spoken discourse in visual
form." Well, that seems fair enough; we cant write or speak until
we think, even though theres some evidence to suggest the contrary.
But is writing a transforming act? In the same book, Martin says
the following about writing:
It is not revolutionary but appears every time that a revolution
in communications and exchanges prompts a fusion into a larger
whole. Where this occurs it accelerates the changes set in motion
within the society. There are two reasons for this. The first
is that culture is nothing but what the thought of successive
generations has produced; it permits the storage of that thought.
The second is that writing casts speech onto a two-dimensional
space and fixes it there, thus permitting speech to be an object
of reflection outside of any context. Furthermore, because it
visualizes discourse, writing prompts new sorts of connections
in the reasoning process.
Theres no question that a revolution in communications has been
going on for a good part of the past century. Now weve added
to it the ability to instantly transmit stored thought, the opportunity
to reflect upon that stored thought, and the ability to create
connections between it all. And those abilities and opportunities
now belong to individuals, not just to governments or corporations.
To help us figure out what this will do to the way we communicate,
lets take a look at our relationship with the written word in
the past and how it has affected us.
A Changing Relationship with Text
Mesopotamia.com
You wouldnt think that accountants would be on the vanguard of
literary evolution, but they are to blame for the invention of
the written wordand in fact most advances in literacy and mathematics
are spurred by commerce. It was the Mesopotamian bean counters,
not the poets, who established cuneiform as the first written
language. They inscribed pictures and counts of objects bought
and sold (in sections called calculi using a base 60 number system)
so that there would be no cheating on deals between people in
distant cities ("You owe me 40 oxen, not 20, and I have the tablets
to prove it!"). Writing was the first form of a presence in a
distant place; it was also a means to register transactions and
manage the accumulation of wealth. During the Renaissance, most
of the huge volume of correspondence of the time was devoted to
similar management of distant commercial exchanges.
The written word appears in many different forms, and each form
has flavored our relationship with the text. When ancient Romans
scrolled through words, they would unroll a physical scroll made
of pages of papyrus pasted together. They would read a pagewith
words in two columns and with no spaces between the wordsand
then unroll the next page while at the same time rolling up the
previous page. Since the average scroll was about 10 yards in
length, skipping from the last page of the scroll to the first
involved a lot more work than it does in a book todaybut the
scroll was a big improvement over engraving words onto clay tablets.
It wasnt until the third or fourth century that people started
writing on both sides of the parchment, piling the pages on top
of one other and binding them into what we now think of as a book.
And of course the medium made a difference, as did the exchanges
it generated. You can encode information much faster on papyrus
than you can in stone. Once papyrus appeared as the medium of
choice, scrolls became standardized and their numbers skyrocketed,
with the library in Alexandria containing more than a half million.
Likewise, indexes and tables of contents didnt appear until books
were bound and you could flip through the pages rather than rolling
through a scroll. Theres not much point in an index or a table
of contents if it takes you 20 minutes to get to the right page.
Furthermore, the invention of paper and movable type in Europe
set off a great boom, with print shops springing up everywhere
that were run by Renaissance yuppies looking to make a buck and
creating in the process a marketplace in which ideas could be
bought and sold. Those ideas then proceeded to shape the course
of history.
The Solitary Reader
Initially, scrolls or books werent read as we know reading today.
Readers spoke the written word aloud to a group, using the text
as a script, much like talking heads on television use a teleprompter.
"Thus for some time no one imagined that discourse could be cast
in any other language, or follow any other rhetoric, than that
of the spoken word," says Martin. Even though people wrote words,
written words were used as an aid to memory in what was still
clearly an oral tradition.
It wasnt until well into the Middle Ages that reading was even
thought of as a solitary affair. "Henceforth the reader looked
at a page rather than listening to a text, and his eyes moved
over the two dimensional surface seeking a particular word or
scanning for reference points or colored letters. By the same
token, any reasoned argument took on an objective existence,"
says Martin. The tradition of a single individual curling up with
a book was thus born in the medieval creation of a one-on-one
communication between a writer and a solitary reader; the speaker
turned into an author, at once more personal yet more removed.
Back then, those who disagreed with something you were reading
aloud to them had the physical proximity to slap the daylights
out of you. The read manuscript put an end to that for the most
part. Someone who wanted to smack you around for something you
wrote would have to track you down.
But the read manuscript did offer a way to react; if you wanted
a book before the invention of printing, you had to copy it yourself
or pay someone to copy it. This gave scribes the opportunity to
add their own embellishments to the text, including notations,
commentary, and frequent additions or corrections. As a result,
the manuscript contained not only text that changed over time
but also rubrics (i.e., additions to the text in red ink that
outlined the structure and helped explain the material) and lengthy
commentaries. Each time a manuscript was copied, it gained a bit
more embellishment and annotation, with each scribe adding something
to the work.
The Logic of the Book
The printed book also created its own relationship with text.
Books were first printed exactly as duplicates of manuscripts,
complete with rubrics, commentary, and handpainted decoration.
Over time, however, such embellishments disappeared, leaving only
the undecorated text alone on the page, with ever-shrinking margins.
Books became pruned and standardized, the result of being manufactured
objects. The mechanics of printing also inhibited the placing
of words and pictures together on a page, so printed books lost
the hand-copied manuscripts integration of text and image. As
a result, images were herded together, away from the relevant
text; sometimes they were even printed as entirely separate volumes.
"Thus the Enlightenment marked the moment of triumph of the text
over the image, of a certain form of typographical rhetoric over
the rhetoric of the spoken word, and of the serially produced
object," says Martin.
Very briefly, we can see some common impulses in our use of the
written word. First, theres the obvious desire to visualize discourseto
set something down and integrate it with image and decoration.
Then, once its stored and reflected upon, theres the impulse
to comment upon it by way of clarification, elaboration, or commentary.
Finally, theres the desire to create a complex structure of information
or thought that stands by itself and can be communicated as a
whole from author to reader and from which connections can be
drawn.
The Flavor of Text on the Internet
When we think of text on the Internet, the fact that its transmitted
electronically is of course important, but that is not the only
thing going on. The human impulse to visualize discourse, to create
a complex structure of thought and image, to rant after reflection
(or more often before), and to make connections now has a new
place to flower.
While not as intimate as a book (Ive yet to take my beloved iMac
to bed with me), a Web site offers a place of almost infinite
space and complexity for the storage of information and thought,
accessible to anyone who chooses to go to it. And just as in the
past, when the level of complexity of stored thought reached a
certain level, the need for rubrication kicked in. We dont use
red ink for that any more, but we do have a fairly clear set of
rubrics for helping people navigate the huge amounts of text and
image found in Web sitesincluding clickable tables of contents
and indexes, next/previous navigation buttons, search features,
and clickable external references and bibliographies.
Two other impulses that appeared in the medieval manuscript have
also surfaced on the Web. One is the embellishment of words made
possible by being a single entity. A Web site, unlike a book,
is not a mass-produced item but a one-of-a-kind creation even
though it might be mirrored on multiple sites. A Web site is hand-crafted
for the most part so it can be elaborated over time like a physical
manuscript. And as the site evolves, the visitor always gets the
most recent additions. The other impulse is the fact that words
and pictures are easily interwoven once again. More than just
eye candy, the integration of word and image offers new possibilities
for visual forms of communication.
Finally, commentary has returned in full force, even though its
no longer transcribed in the margins of a manuscript. The number,
quality, and size of the Web sites that have blossomed in the
past few years are incredible, as is the amount of reaction they
have generated. Any topic of any consequence at all has a huge
number of discussion groups associated with it, with endless diatribes
back and forth, some of which are actually useful. And with e-mail,
an author is once again an easy target for flak.
Hypertext: Connection Made Manifest
The Internet offers an outlet for many impulses that weve seen
implemented in written media of the past. It also offers one key
feature that hasnt been realized before: hypertext. Hypertext
provides a way to make the connection between related pages a
physical one; it is a wonderfully efficient way to connect one
idea to another regardless of how or where that idea is represented.
In the past, sequence and proximity were the only ways to relate
groups of words. Paragraphs followed one another in chapters,
and chapters followed one another in books; related books were
issues in sets. Now, because of how we write our hypertext links,
we have the ability to connect groups of words directly within
a work (e.g., paragraphs, sections, chapters, glossaries, bibliographies,
notes). We also have the ability to link works externally to other
works, creating complex repositories of ideas spanning the globe.
The architecture of hypertext allows an excellent structuring
of knowledge because it puts the connection right where you need
it. For example, if you define a concept in a book and then use
it more than once, you must either define the concept again or
refer to the previous definitions specific location. Being able
to link directly to the definition from each usage is clearly
a more useful way to communicate.
Hypertext also enables us to create dynamic webs of connection.
While the set of links in one Web site may be created by a single
person, the links available at the next linked site would be created
by someone else. A person following a thread of links through
various sites is taking a path through information that no one
person or organization can design or control.
Breaking Down Barriers
Text and hypertext on the Internet are the capstone of the communications
revolution of the past century. Not only do they offer a medium
for the instant mass transmission of text; they also put that
medium in the hands of the individual. The Internet turbocharges
the power of the word, which is awesome enough to begin with;
it accelerates the breakdown of barriers and expands the context
in which we see each other. Villages in the past were small, self-contained,
and compartmentalized. Today our villages and neighborhoods may
still be small, but they definitely are not self-contained or
compartmentalized. Rather, they are intertwined in a great link
of commerce, culture, and information. The power of the Internet
is the power of the wordthe power each individual now possesses
to create complex repositories of thought and to enter into a
dialogue on that thought with anyone else on the planet.
What We Were After All Along?
It is still mind-boggling to meif not to my childrento be able
to get words delivered via the Internet to my computer from millions
of different Web sites all over the planet in a matter of seconds.
It is even more mind-boggling to have my words read and responded
to by people all over the world, even if those people may be few
in number. Words used to be stuck to paper: if you wanted the
word, you had to have the paper too. Now words have been freed,
morphing into an electronic form where digital copies exist in
files going from servers to clients, displayed on a computer monitor
until the next link is clicked. Given the explosion of words on
the Web and the various desires to visualize discourse that the
Web satisfies, I cant help but wonder if the Internet is a form
of communication weve been after from the very beginning. Digitized
words will never replace words in books, but they make a mighty
companion.
To close, heres one final thought by Henri-Jean Martin in The History and Power of Writing:
On every occasion, oral communication (and communication by images)
has developed along with writing in a world of expanding cities
and accelerating exchanges. And now, in the last few decades,
a society of simultaneity has come to be organized, as if it were
a logical point of arrival.
And this he wrote before the blooming of the Internet!
This article is adapted from a chapter of the forthcoming book
Getting the Web: Understanding the Nature and Meaning of the Internet, by Jeanne Marie Follman, to be published by Duomo Press (http://www.duomopress.com) in fall 2000. Follman has also made a splash on the World Wide
Web as Wanda Wigglebits. Wandas step-by-step guide called Building
a School Web Site can be found at http://www.wigglebits.com.
Join the Internet Society today: http://www.isoc.org/welcome/