ISOC Membership System Survey
Please note that this survey requires that JavaScript be enabled in your browser. This is needed to ensure correct presentation of conditional questions. Thank you for your understanding.
*
In which region is your Chapter based?
Choose only one of the following
Africa
Asia
Europe
Latin America and the Caribbean
North America (Canada, US, Mexico)
Oceania (including Australia, New Zealand)
Non-geographic
*
What is the name of your Chapter?
*
Approximately how many individual members are there in your Chapter?
Only numbers may be entered in this field
*
Does your Chapter have a fee-paying membership level?
Yes
No
*
How much is the membership fee? (Please indicate the currency).
*
Approximately how many fee-paying members are there in your Chapter?
Only numbers may be entered in this field
*
Does your Chapter need a membership system?
Yes
No
*
How do you manage your membership data?
*
Please rate the importance of each of these membership system features.
(1=Very important, 2=Important, 3=Nice to have, 4=Not very important, 5=Not at all important).
1
2
3
4
5
Ease of use
Local language support
Data protection and privacy
Ability to handle online payments
Integration with other systems via open API
Implementation based on open source
Mailing list support
Report generator
Are there other system features that you consider to be very important?
Are there other system features that you consider to be 'nice to have'?
*
Which languages and character sets are commonly used in your area?
*
Would you consider implementing a new common ISOC membership system?
Yes
No
*
Please explain why not?
*
Could your Chapter provide resources or competence to support a collaborative development project?
Yes
No
*
In which of these areas could you provide resources or competence?
Check any that apply
Project Management
User requirements gathering
Application/architecture design
Open source (PHP/MySQL) software development
Product/software evalution
Internationalization
Standards compliance
Human factors/interface design
Accessibility
Documentation
Testing
Implementation/rollout management
Training
*
What languages are you capable of working in?
*
Does your Chapter currently use the ISOC GO membership system?
Yes
No
*
Why is your Chapter not currently using the GO system?
*
Did your Chapter try implementing the GO system at any time?
Yes
No
*
Have you considered using other membership systems?
Yes
No
*
Which ones?
*
What aspects of the GO system work well?
*
What aspects of the GO system DO NOT work well?
Which aspects of the GO system need improvement with high priority?
*
Does your Chapter currently use its own local membership system?
Yes
No
*
What kind of software are you using?
Choose only one of the following
Proprietary software package
Open source software package
Self-developed software
*
Please give more details about the software package or program that you are using (description, vendor name etc).
*
Which programming language/software development environment is your system built with?
*
What kind of database does your system use?
*
Which of these functions does your membership system support?
Check any that apply
Members can join ISOC (global) online
Members can join your Chapter online
Members can manage their membership profile online
Members can make payments online
*
Please provide a URL to your system's member signup page.
*
In which currencies do you accept online payments?
*
How do you handle online payments?
Choose only one of the following
Merchant account and automated processing by third party?
Merchant account and manual processing of payments?
PayPal
Worldpay
Other
What other functions or member services does your membership system support?
*
Does your Chapter publish a privacy policy online?
Yes
No
*
Please provide the URL to your privacy policy.
*
Does your membership system have documented APIs for integration with other systems, or for importing and exporting data?
Yes
No
*
Please describe your membership system's APIs.
*
Would you find it useful to receive member data from the ISOC GO system in XML format?
Yes
No
*
Does your membership system provide interfaces to any other systems?
Check any that apply
Accounting system
Mailing list
Event management
Discussion groups
Members-only area or services
Other:
What kind of reports can your membership system produce?
What kind of reports would you like, that you do not have today?
*
What are the principal strengths of your current membership system?
Which aspects of your membership system do you believe could/should be improved?
Please provide any further comments or suggestions concerning implementation of a membership system.